Terms and Conditions
Welcome to Trust Yourself Production !
General terms and conditions for photography, videography, preproduction, postproduction and related services.
For all business relationships between the customer and trustyourselfproduction.com, the General Terms and Conditions described below apply exclusively in the version valid at the time the contract is concluded.
These terms and conditions are all products manufactured by trustyourselfproduction.com, regardless of the technical form or medium in which they were created or exist. (Negative, printed or exposed paper images, printed or exposed images in photo books and wedding albums, digital images in online galleries or on other data carriers, videos, scripts, etc.)
The contractual partner for all legal transactions is trustyourselfproduction.com, represented by Mr.
Bassam Hashem
Grützmacherweg 6
13599 Berlin, Germany
Telephone: +49 162 3 551115
Email: trustyourselfproduction@gmail.com
Web: www.trustyourselfproduction.com
Conclusion of contract:
An offer to the client based on an appointment request does not constitute a binding reservation of the appointment for trustyourselfproduction.com. A commitment only comes about after the client has placed a binding order with trustyourselfproduction.com. This must be done in writing, preferably by email. A binding order by the client to trustyourselfproduction.com without a prior offer from trustyourselfproduction.com represents an offer to conclude a contractual agreement. Accepted by placing an order or by accepting an offer from trustyourselfproduction.com the customer these general terms and conditions.
Prices:
The agreed fee applies to the production of the photos. For end consumers, the fee includes the applicable VAT.
trustyourselfproduction.com confirms photography, videography, video editing, preproduction, postproduction, casting services, scouting services orders and the amount by email. The client agrees to receive invoices by email.
Arrivals and departures from trustyourselfproduction.com take place from 13599 Berlin. The respective travel costs are calculated individually based on time spent and kilometers traveled, unless otherwise stipulated in the offer.
After a reminder, the client is in default. After the default occurs, interest is to be paid on the fee at 10% p.a. Offsetting or exercising the right of retention is only permitted against undisputed or legally established claims of the client. Reminder fees and the costs of (including out-of-court) legal intervention are borne by the client.
If the client requests additional changes during or after recording production, he must bear the additional costs. trustyourselfproduction.com retains the right to compensation for work that has already begun.
For a spontaneous extension of the productions at the express request of the client, a fee will be charged for the extension hour begun. This fee is also listed in the offer.
If the execution of the order is delayed for reasons for which the client is responsible or as a result of force majeure or weather conditions, trustyourselfproduction.com can demand an appropriate increase in the fee. In the event of intent or gross negligence on the part of the client, trustyourselfproduction.com can also assert claims for damages.
Cancellation conditions:
If the client withdraws from the contract before the agreed work session, a cancellation fee must be paid to trustyourselfproduction.com as follows, regardless of fault:
Cancellation from the time of order confirmation: 50%
Cancellation up to 90 days before the appointment: 75%
Statutory rights of withdrawal remain unaffected by this regulation.
Retention of title
Until the purchase price has been paid in full, the materials and other goods delivered remain the property of trustyourselfproduction.com.
Execution of contractual obligations:
The client is advised that projects are always subject to the artistic freedom of the photographer. Complaints and/or notices of defects regarding the artistic scope exercised by trustyourselfproduction.com, the location where the photography or/and videography were taken and the optical and technical means of photography or/and videography used are therefore excluded. Subsequent requests for changes from the client require a separate agreement and order and must be paid for separately.
It cannot be guaranteed that all guests present, e.g. B. can be photographed at weddings or other kind of projects. However, trustyourselfproduction.com always endeavors to achieve this if this is desired by the client.
Particularly for half-day or full-day bookings, trustyourselfproduction.com and/or its vicarious agents must be granted appropriate breaks including meals.
trustyourselfproduction.com independently selects the footage that are delivered to fulfill the contract and is not bound to a specific number. The client can receives the footage in RAW format, but the original footage (RAW files) remain at trustyourselfproduction.com.
trustyourselfproduction.com does not undertake to permanently archive the sound and image material created during a production. As a rule, audio and visual material is deleted 6 months after delivery to the customer.
Warranty/Liability:
Claims for damages against trustyourselfproduction.com due to delay, impossibility of performance, violation of legal and/or contractual ancillary and protective obligations when concluding the contract are excluded, unless the damage was caused by grossly negligent or intentional behavior on the part of trustyourselfproduction.com .
The organization, allocation and execution of bookings is done with great care. However, should trustyourselfproduction.com not appear at the agreed work session due to special circumstances, such as sudden illness, traffic accident, environmental influences, traffic disruptions, etc. (including family members of trustyourselfproduction.com), no liability can be assumed for any resulting damages , losses or consequences are assumed. Should trustyourselfproduction.com be unable to operate at short notice due to force majeure, they will endeavor (if requested by the customer) to find a replacement photographer or/and videographer who will provide his/her services on his/her own account. However, there is no entitlement to this.
trustyourselfproduction.com is not liable for the loss of stored data and digital works/footage. trustyourselfproduction.com does not provide any compensation for damage caused by the transfer of supplied data to a PC, Laptop, Mobile device or any digital devices.
trustyourselfproduction.com is entitled to commission third-party laboratories, photo or/and video manufacturers, printing companies, etc. trustyourselfproduction.com is still entitled to carry out the orders using its own staff or using third-party services.
trustyourselfproduction.com is only liable for its own fault and only for intentional or grossly negligent behavior. Compensation for damages exceeding the value of the material is excluded.
Complaints of any kind must be made in writing totrustyourselfproduction.com within 7 days of the work being handed over. The work/projects are then deemed to have been accepted in accordance with the contract and free of defects. Technically flawless footage/works/projects that may lead to disappointed expectations on the part of the client due to different views on the artistic design by trustyourselfproduction.com do not constitute a defect.
When booking a work with us, the production or third company selected by trustyourselfproduction.com is liable for the lightfastness and durability of the work/project within the scope of their guarantee.
If the delivered goods have a defect, the client must immediately inform trustyourselfproduction.com in writing. trustyourselfproduction.com will contact the client immediately and try to find a solution.
Reproductions, reorders and enlargements may result in color differences compared to the original or the original footage. This is not a defect in the work and a complaint is not justified.
Usage and copyrights:
All usage rights remain exclusively with the customer, even after a contractual agreement has been concluded, unless the customer expressly consents to use by trustyourselfproduction.com
Works, projects, footage and copyrights remain entirely with trustyourselfproduction.com
The client only acquires the rights to use the footage for private use. The right to reproduce and pass on to third parties is granted for private purposes. The rights of use are only transferred to the client after the fee has been paid in full to trustyourselfproduction.com
The commercial use, commercial resale, commercial rental of trustyourselfproduction.com goods or their use in public performances or in competitions always requires prior written approval from trustyourselfproduction.com
The client may not technically change the footage supplied by trustyourselfproduction.com or disguise the style of trustyourselfproduction.com
This applies in particular when publishing the footage on the Internet.
Applicable law, written form, partial invalidity, place of jurisdiction:
German law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods for deliveries. This also applies to activities or publications abroad.
Verbal side agreements are not effective. Any agreements that change or supplement the contract must be in writing.
This also applies to this written form requirement.
If individual provisions of the contract or these general terms and conditions are invalid, the remaining clauses remain in effect. The place of performance and performance is, to the extent permitted by law, 13599, Berlin, Germany. To the extent permitted by law, the place of jurisdiction for all disputes arising from contractual relationships is the regional court in Berlin.